At Game of Drones, your privacy matters. This Privacy Policy outlines how we collect, use and protect your information when you visit TheGameOfDrones.co.uk, use our members area, contact us, purchase from our shop or use any of our services.
What We Collect
- Personal data such as your name, email address, location and contact number when you sign up, contact us or make a purchase.
- Membership details, tier preferences and account activity through Firebase.
- Email activity and communication preferences through MailerLite.
- Shopify order history and purchase-related information where applicable.
- Website analytics through Google Analytics, where cookies have been accepted.
- Information submitted through contact forms, giveaway forms or proof upload forms where applicable.
How We Use Your Information
- To manage your account and provide access to member-only content.
- To process shop orders, customer enquiries and service requests.
- To communicate updates, offers, service information and member notices by email where permitted.
- To personalise your website experience and membership access.
- To improve our website, services and customer experience using analytics and feedback.
- To help verify giveaway entries or member actions where proof is required.
How We Protect Your Data
Your data is stored using secure third-party platforms such as Firebase, Shopify and MailerLite. We use encrypted connections where available and take reasonable steps to protect your information from unauthorised access, misuse or loss.
We do not sell your personal data. We only share information with trusted service providers where needed to operate the website, process orders, provide membership features, send communications or fulfil services.
Your Rights
You have the right to access, amend or request deletion of your personal data. You can also unsubscribe from marketing communications at any time.
To request access, correction or deletion of your information, contact us at Legal@TheGameOfDrones.co.uk.
Third-Party Tools
We use secure integrations and third-party tools to operate our website and services. These may include Shopify, Gelato, MailerLite, Firebase, Google Analytics, LightWidget and Tawk.to. Each provider has its own privacy and security standards.
Cookies
Cookies may be used to improve your experience, support analytics and remember certain preferences. For more information, please read our Cookie Policy.
Data Retention
We only keep personal data for as long as reasonably needed to provide our services, meet legal or accounting requirements, manage memberships, process orders or support customer enquiries.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at Legal@TheGameOfDrones.co.uk.